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July 8, 2022

What is VoIP and How Does it Work?

What is VoIP and How Does it Work?

VoIP, or Voice over Internet Protocol, is a technology that allows users to make phone calls via the internet instead of a traditional phone line. With VoIP, your voice is converted into a digital signal that travels over the internet. People who use VoIP can make calls from their computers, a specially designed VoIP phone, mobile phones, or traditional phones with an adapter. All you need is the device of your choice, a VoIP service provider, and an internet connection.

What are the Benefits of VoIP?

If your current phone provider is working fine, why should you consider switching to VoIP? The simple answer is that VoIP will save you money, while providing the same or better service. In fact, there are many benefits to VoIP.

More affordable—In most cases, VoIP costs less than a traditional phone provider. You could lower your phone bill by over 60%

Excellent sound quality—VoIP provides crisp audio. You’ll be able to hear your conversation partner better and no longer have to tolerate distorted sound.

Facilitates remote teams—A major feature of VoIP is the flexibility it provides. Employees working offsite can use a mobile app on their desktop or smartphone to make business calls from anywhere.

How to Choose the Right VoIP Provider

As we’ve seen, VoIP offers a host of benefits. The key to having a great experience with VoIP is choosing the right provider. You want to work with a provider that operates as effortlessly as the VoIP technology itself. Here are several qualities to look for when choosing the right provider for you:

Around the clock support—You never know when you’ll need help. Your VoIP provider should offer 24/7 support to get you up and running in no time.

Proven record—A quality VoIP provider’s work should speak for itself. Look for a provider with a reputation for reliability and consistency.

Compatible with your network—keep the headaches to a minimum. When you work with a VoIP provider that’s compatible with your network, you’ll use your existing systems to get up and running in no time.

GUT Consulting: Ohio’s VoIP Provider

The VoIP services from GUT consulting are different because we eliminate jitter, distortion, and echo while offering phone numbers in any area code. Our VoIP consulting services are reliable with robust phone service and multiple perks and calling features. Find out what GUT Consulting can do for you and your business. Contact us today to get started!

January 13, 2022

What is Desktop Support?

What is Desktop Support?

IT support is imperative to any business. Your networks, servers, devices, software – everything relies on structured IT support to run at its best.

It can cost a business a lot of money to run its managed IT services. Employees with those skills make high salaries. And to maintain your equipment properly, you need round-the-clock availability, not just when something breaks.

GUT Consulting can help. We can create a plan to help run your IT services with our technicians and specialists, maintaining your systems 24/7. Call today for a quote from our managed services department and see how we can help improve your remote desktop support.

Necessity of desktop support

Your network, systems, and devices are the heart of your business. The more technology-driven your business, the more necessary keeping the highest optimization of operations is.

Having technical support specialists in remote access and desktop information technology (IT) can monitor and manage systems and networks 24/7, saving you the expense of full-time employee salaries and benefits.

That kind of routine maintenance will keep your systems running more smoothly and prevent costly downtime.

Managed services will improve your customer service and keep employees connected when they need to be, wherever they need to be.

Benefits of outsourcing IT services

There are many benefits to outsourcing your desktop support and IT services.

  • Always available — GUT Consulting specialists and technicians can monitor and manage your networks, systems, software and devices 24/7.
  • Cost-saving — Running an in-house IT department can be more costly than contracting services when you factor in high salaries and benefits of capable and skilled technicians.
  • Routine maintenance — This can prevent unnecessary or lengthy downtime. Technicians are better able to identify pressure points or potential data breaches quickly and execute plans to get systems back up and running.
  • Preventing downtime — which can be costly. When a system is down, a website could be affected and keep customers from accessing it. Your employees could be without remote access from a job site to complete work.
  • Improve efficiency — Specialists can provide well-rounded approaches to managed services and plan for efficiencies to improve processes from sales to customer service.
December 16, 2021

Business Continuity Plan

Business Continuity Plan

Every home and business has an emergency response plan to get humans out of a building safely.

Your technology also needs an emergency response plan. A business continuity plan enables businesses to maintain Information Technology (IT) function with minimal downtime.

GUT Consulting offers a free business continuity evaluation to determine a plan that fits your business’ needs and budget.

Why you need a business continuity plan

Most businesses rely on IT to power operations. A continuity plan outlines how to resist disaster impacts and prevent long recovery times that can slow operations and stall profitability.

Human resources, accounting, payroll, your business’ web functions, all of it needs functioning IT service. GUT Consulting can offer IT managed services to keep your devices, laptops, desktops, servers, networks and more up and running regardless of the disaster.

Our business continuity plan for your business will include disaster recover to restore operations and infrastructure after a crash. We ensure your organization is supported and gets back to regular operations as quickly as possible.

Benefits of business continuity
  • Reduced downtime — Keep operations as close to normal as soon as possible to avoid costly downtime and loss of operations.
  • Increased flexibility — Having cloud options can help your business avoid data loss and GUT Consulting can customize your disaster recovery plan to bring back primary operations first.
  • Disaster Recovery functionality — Get back online quickly with minimal data loss or downtime.
  • Increased productivity — Limited downtime keeps your organization’s operations going smoothly and data secure.
  • Increased customer satisfaction — Your business continuity plan will ensure your organization’s operations stay as close to normal as possible, keeping customer information secure and your business functioning.

Contact GUT Consulting today to arrange your free consultation.

November 4, 2021

What is Information Security’s Importance?

Every piece of information your company stores is proprietary to your business needs. You need to keep it as secure as possible by locking down your cybersecurity and hiring an IT consultant and management team to monitor systems and processes throughout your business for security threats.

It takes more than an antivirus installation to keep cybersecurity threats at bay. GUT Consulting can assess your business’s needs and manage a plan to protect what you need.

What can threaten my business’s information and security?

Several threats to your information include ransomware, spyware and viruses. Your business can be breached by phishing scams or sophisticated hackers, creating a data breach for your business.

Phishing schemes perpetrate digital fraud, usually from emails of imposter accounts. The data breach can be used most often for identity theft or access to banking information.

Malware and ransomware can infiltrate your digital footprint with hurtful code, creating backend damage and could have long recovery times. It can damage data, software and devices that can slow your business operation or shut it down completely.

How can you protect my business?

GUT Consulting does more than simply secure digital data. Our tools and processes protect your business information from theft and hacks. Our certification includes cloud security, network security and endpoint security.

Our certified information systems security services strengthen businesses.

What are the benefits of information security management systems?
  • Be ahead of the game. Prevent malicious attacks and neutralize threats to your business before they occur.
  • Prevent a system meltdown after a cyberattack. The IT management mitigates damage during security breaches.
  • Ensure the only access to your data is authorized.
  • Maintain the data integrity of your business and give yourself peace of mind and be a trusted organization.

Call GUT Consulting to set up an IT management consult and develop a plan to keep your data secure.

October 27, 2021

What are managed IT services?

Running a business includes keeping up with IT needs all the time. To employ an IT team to keep up with all requests can be costly and inefficient for small and medium businesses.

Using managed services and IT consulting from GUT Consulting can save you time, money and give you peace of mind when it comes to keeping your business primed for every IT need.

What are managed IT services?

GUT Consulting can help automate and secure your server support, provide IT security, manage a help desk through automated and hands-on services, and help you avoid costly downtime and outages. Most importantly, GUT can free up current staff to focus on things other than IT problems.

Managed IT services

With a monthly fee, GUT Consulting delivers consistent service and support to catch any issues early on and avoid time-based IT consulting.

You’ll have peace of mind knowing you have business continuity, managed security, cloud-based computing, and more.

GUT Consulting advises, plans, and implements IT solutions through a single point of contact. We work with software and hardware vendors as needed and procure the equipment you’ll need to get the job done.

Our services include:

  • Business Continuity
  • IT Security
  • AWS/Google Cloud
  • Office 365
  • Desktop Support
  • IT Help Desk
  • Server Maintenance Support
  • Network Infrastructure and Mobility
  • Backup and Disaster Recovery
How can outsourced IT benefit my business?

Using managed services for your information technology needs can be cost-effective and efficient for your business. We also can work with a smaller IT team to ensure your services are managed around the clock.

The IT needs that ride in the background need management, and we provide company needs including patch management, ITSM software, hardware, ITSM frameworks, and more. We also advise on best practices for problem management, knowledge management, and information security.

GUT Consulting monitors and maintains critical systems so running your business does not come to a halt because of downtime or server failure.

Service offerings from us mean custom satisfaction of IT needs and budgets. Our many managed options in service management ITSM contribute to personalized service for companies of any size. Contact GUT Consulting today to map out a plan for the best managed IT services for you and your business.